Legal Portal

Realtor Professionalism

Who Can File an Arbitration Request?

An Arbitration Request may be filed by:

  • REALTORS who are principal brokers
  • REALTORS who are not principals, provided their principal broker joins in the request
  • Clients or customers of the REALTOR

Is Your Complaint an Ethics or Arbitration?

Ethics – charges that a REALTOR has violated an Article(s) of the National Association of REALTORS Code
of Ethics.

Arbitration – a dispute arising out of a real estate transaction, usually a commission dispute.

If your situation concerns both ethics and arbitration, they will be handled separately. Arbitration cases are
always processed first. Only when the arbitration is completed, will the ethics complaint be considered.

ARBITRATION REQUEST

Who Can File a Complaint?

Anyone may file an Ethics Complaint against any member of West Central Association of Realtors.

All members agree to abide by the Code of Ethics as a condition of membership.

It is because of their obligation to abide by the Code of Ethics that a complaint may be filed.

Is Your Complaint an Ethics or Arbitration?

Ethics – charges that a REALTOR has violated an Article(s) of the National Association of REALTORS Code of Ethics.

Arbitration – a dispute arising out of a real estate transaction, usually a commission dispute.

If your situation concerns both ethics and arbitration, they will be handled separately.

Arbitration cases are always processed first.

Only when the arbitration is completed, will the ethics complaint be considered.

FILE AN ETHICS COMPLAINT

The Ombudsman Program in its simplest definition is informal telephone mediation.

In some cases, it can address and solve minor complaints from the public.

It can also solve inter-Realtor conflicts before they become serious problems.

Like a mediator, an ombudsman helps parties find solutions.

This free program is available to WCAR members, their clients and customers.

ONLINE REQUEST FOR OMBUDSMAN SERVICES

To be signed by all parties involved. AGREEMENT TO MEDIATE

Realtor Rules

WCAR Bylaws are the rules that govern the operation and management of your association.

It covers the fundamental governance issues regarding the objectives of our association, qualifications for membership, election procedures for our Board of Directors, and other important topics.

Click Here to Read the Bylaws

The REALTORS® Code of Ethics is more than a conceptual guide to right and wrong.

It’s a powerful business tool that leads to more sales, more referrals and more profitable, long-standing relationships with both clients and other Realtors®.

But the Code is more than a list of Thou Shalts and Thou Shalt Nots.

It’s a practical guide that can help you sell more real estate.

When it comes to building your business, you cannot grow without the trust of your clients, your prospects and your peers.

Click Here to Read the Code of Ethics

WCAR has created rules and regulations for the use of our electronic lockbox system.

These rules provide guidelines for anyone who wishes to receive access to the system. 

WCAR Keybox System Rules and Regulations

Important Links

The sale and purchase of a home is one of the most significant events that any person will experience in his or her lifetime.

It is more that the simple purchase of housing, for it includes the hopes, dreams, aspirations, and economic destiny of those involved.

LEARN MORE

Fair housing is more than a list of dos and don’ts, rights and penalties, and mandatory continuing education.

As stewards of the right to own, use and transfer private property, fair housing protects our livelihood and business as REALTORS® and depends on a free, open market that embraces equal opportunity.

LEARN MORE

Access the Legal Library through the Ohio Realtors website.

LOG IN HERE

These Professional courtesies are intended to be used by REALTORS® on a voluntary basis, and cannot form the basis for a professional standards complaint.

LEARN MORE

Your one-stop shop for RPAC, Public Policy, Advocacy, My REALTOR Party and Global Business Alliance.

Visit the Public Policy page presented by Ohio Realtors.